Terms & Conditions — 111bet app

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the 111bet app platform, including all sports betting, casino, live dealer, esports, bingo, and any other gaming services made available through the website at 111bet-app.net and any associated mobile applications or interfaces (collectively, the "Platform").

By accessing, registering an account on, or using any part of the 111bet app Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with the Privacy Policy, Responsible Gaming Policy, and any game-specific or promotion-specific rules published on the Platform from time to time.

If you do not accept these Terms, you must not access or use the 111bet app Platform in any capacity. 111bet app operates as an internationally licensed offshore betting and gaming platform. Users are solely responsible for ensuring that their use of the Platform complies with the laws applicable in their jurisdiction.

2. Eligibility & Age Restriction

Access to and use of the 111bet app Platform is strictly limited to individuals who satisfy all of the following eligibility requirements:

• You are at least 18 years of age. 111bet app operates a strict 18+ policy with no exceptions. Players must be 18 years or older to register, deposit, bet, or play any game on the Platform.
• You are accessing the Platform as a private individual for personal entertainment purposes only, and not on behalf of any business, organisation, or third party.
• You are not a resident of, or physically located in, any jurisdiction where online gambling is explicitly prohibited by applicable law in a manner that makes your use of 111bet app unlawful.
• You are not a current employee, contractor, consultant, officer, or director of 111bet app or any of its affiliated entities, nor are you a close family member of any such person.
• You do not have a self-exclusion order in place that covers the 111bet app Platform, and your account has not previously been permanently closed by 111bet app for terms violations.

111bet app reserves the right to request age verification documentation from any account holder at any time. Failure to provide satisfactory documentation within the timeframe specified will result in the account being suspended pending review. All age verification processes are conducted in accordance with the 111bet app Privacy Policy.

3. Account Registration & Security

3.1 Registration Requirements

To access the full range of services on the 111bet app Platform, you must register an account by providing accurate, current, and complete information as requested on the registration form. You agree to update your account information promptly if any details change. 111bet app is not responsible for any loss or inconvenience resulting from inaccurate or outdated information provided at registration.

Each individual player is permitted to hold only one (1) registered account with 111bet app. Creating or operating multiple accounts — whether using different names, email addresses, payment methods, device identifiers, or IP addresses — is strictly prohibited and constitutes a material breach of these Terms.

3.2 Login Credentials

You are solely and fully responsible for maintaining the confidentiality of your 111bet app login credentials, including your username, password, and any two-factor authentication codes. You must not share your credentials with any third party under any circumstances. 111bet app staff will never ask you for your password via any communication channel.

If you suspect that your account has been accessed without your authorisation, or if your login credentials have been compromised, you must notify 111bet app immediately by contacting support at [email protected]. 111bet app will not be held liable for any losses incurred as a result of unauthorised access to an account where you have failed to maintain the security of your credentials or failed to report a suspected breach promptly.

3.3 Account Verification

111bet app operates a Know Your Customer (KYC) verification process. You may be required to provide one or more of the following documents to verify your identity, age, and payment method ownership:

• A valid government-issued photo ID (National ID card, passport, or driving licence)
• A recent utility bill, bank statement, or official document confirming your address (dated within 90 days)
• A screenshot or confirmation of ownership of the bKash, Nagad, Rocket, or bank account used for deposits

Withdrawal requests may be held pending successful completion of KYC verification. 111bet app processes verification submissions within 3 business days under normal operating conditions. Players in Dhaka, Chittagong, Sylhet, and other major Bangladeshi cities are subject to the same verification requirements as players in all other regions.

4. Deposits & Withdrawals

4.1 Supported Payment Methods

111bet app supports the following deposit and withdrawal methods for Bangladeshi players:

• Mobile Wallets: bKash, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• International Cards: Visa, Mastercard (subject to availability and card issuer policy)

All account balances, deposits, bonuses, and withdrawals are denominated in Bangladeshi Taka (৳). No currency conversion fees are charged for transactions processed through domestic Bangladeshi payment channels.

4.2 Deposit Terms

The minimum deposit amount at 111bet app is ৳200. There is no upper limit on standard deposits, though very large deposits may trigger additional verification requirements. Deposits via bKash, Nagad, and Rocket are typically credited to your 111bet app account balance within 60 seconds under normal network conditions.

You must only deposit funds from a payment account or card that is registered in your own name. Depositing funds on behalf of another person, or using a payment method belonging to a third party, is strictly prohibited and may result in account suspension and the forfeiture of funds pending investigation.

4.3 Withdrawal Terms

Withdrawal requests are processed by the 111bet app payments team within 15–30 minutes for mobile wallet withdrawals under normal operating conditions. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution. The minimum withdrawal amount is ৳500.

Before your first withdrawal, your account must have completed the KYC verification process described in Section 3.3. Withdrawals may only be directed to a payment account registered in your own name and, where possible, to the same payment method used for your most recent deposit. 111bet app reserves the right to request additional verification documents before processing any withdrawal.

5. Bonuses & Promotions

111bet app offers a range of promotional bonuses to eligible registered players, including but not limited to welcome deposit bonuses, reload bonuses, free bets on cricket markets, cashback on casino losses, and seasonal promotions tied to Bangladesh cultural events such as Eid, Pohela Boishakh, Victory Day, and BPL seasons.

5.1 General Bonus Conditions

• All bonuses are subject to the specific terms and conditions published alongside each promotion. These specific terms take precedence over these general bonus conditions in the event of any conflict.
• Bonuses are available to verified, eligible players aged 18 and above only. 111bet app reserves the right to exclude any player from any promotion at its sole discretion.
• Unless stated otherwise, bonuses must be wagered a minimum number of times (the "wagering requirement") before any bonus-related winnings may be withdrawn. Wagering requirements and eligible games for each promotion are stated clearly on the promotion page.
• Bonuses are valid for a limited period. Any bonus balance or bonus-generated winnings that have not been claimed or have not met the wagering requirement within the stated validity period will be forfeited automatically.
• Only one welcome bonus may be claimed per player, per household, per device, and per IP address.
• 111bet app reserves the right to withdraw, amend, or cancel any bonus or promotion at any time, with reasonable notice provided where possible.

5.2 Bonus Abuse

Any player found to be abusing 111bet app's bonus system — including but not limited to creating multiple accounts to claim bonuses multiple times, using bonus funds in a manner designed to circumvent wagering requirements, coordinating with other players to exploit promotions, or using technical exploits — will have their bonus forfeited, their account suspended, and any associated winnings voided. In serious cases, account closure and reporting to relevant fraud prevention networks may follow.

6. Betting & Gaming Rules

6.1 Sports Betting

All sports bets placed on the 111bet app Platform are subject to the specific rules applicable to each sport, market, and bet type, as published in the 111bet app sportsbook rules documentation. In the event of ambiguity, the 111bet app sports trading team's decision is final. Key general conditions include:

• Bets are accepted at the odds displayed at the time the bet is confirmed. 111bet app is not responsible for technical errors or connectivity issues on the player's side that prevent a bet from being placed at the intended odds.
• 111bet app reserves the right to void bets placed on events affected by match-fixing, corruption, or any anomalous betting patterns as assessed by the sports integrity team.
• In-play bet acceptance is subject to market availability. 111bet app may suspend in-play markets at any time during a match without prior notice.
• Cricket markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures — are governed by cricket-specific rules covering rain delays, Duckworth-Lewis adjustments, abandoned matches, and result reversals.

6.2 Casino & Live Casino

All casino games offered on 111bet app — including slots from Pragmatic Play, Microgaming, NetEnt, and Spribe, and live dealer tables from Evolution Gaming, Ezugi, and Pragmatic Play Live — use certified Random Number Generator (RNG) or live dealing technology. Game outcomes are not manipulated by 111bet app in any way.

In the event of a disconnection during a casino game or live dealer session, 111bet app will resolve the round according to the game provider's published disconnection policy. 111bet app is not liable for losses incurred due to the player's own internet connectivity failure.

7. Prohibited Conduct

The following conduct is strictly prohibited on the 111bet app Platform and constitutes a material breach of these Terms. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balances, and legal action where appropriate:

• Registering or operating more than one 111bet app account
• Providing false or misleading information during registration or KYC verification
• Accessing the Platform if you are under 18 years of age
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform in a manner not intended for human players
• Exploiting any software error, glitch, or vulnerability in the Platform to gain an unfair advantage — any winnings obtained through exploitation are void and must be returned
• Engaging in money laundering, fraud, or any other financial crime using the 111bet app Platform
• Colluding with other players in poker or any game where such collusion creates an unfair outcome
• Using a VPN, proxy, or anonymising service to access the Platform from a restricted jurisdiction or to circumvent security controls
• Engaging in abusive, threatening, or harassing communication with 111bet app support staff or other players
• Attempting to reverse-engineer, decompile, or copy any part of the 111bet app Platform or its intellectual property

8. Account Closure & Suspension

8.1 Closure by the Player

You may request the closure of your 111bet app account at any time by contacting the support team at [email protected]. Before your account is closed, any pending withdrawal requests will be processed and paid to your registered payment method, provided all KYC verification requirements have been satisfied. Any active bonus balances at the time of closure will be forfeited.

If you wish to close your account for responsible gaming reasons, including concerns about problem gambling, please refer to the Responsible Gaming page for information about self-exclusion, cool-off periods, and other available tools. 111bet app encourages all players to use these tools freely without stigma.

8.2 Closure or Suspension by 111bet app

111bet app reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Violation of any provision of these Terms and Conditions
• Failure to complete KYC verification within the required timeframe
• Suspected fraudulent, criminal, or money-laundering activity
• Suspected bonus abuse or exploitation of platform vulnerabilities
• Account inactivity exceeding 12 consecutive months (the account may be marked dormant; remaining real-money balances are preserved for 36 months before a dormancy fee may apply)
• Receipt of a self-exclusion request from the account holder
• Legal obligation or instruction from a competent authority

In the event of account closure by 111bet app due to a Terms violation, real-money balances will be reviewed and returned at 111bet app's discretion after deducting any losses, bonuses, or amounts subject to investigation. Bonus balances are forfeited in all cases of Terms-violation closure.

8.3 Governing Law & Disputes

These Terms and any disputes arising from your use of the 111bet app Platform shall be governed by the laws of the jurisdiction in which 111bet app is licensed as an offshore operator. In the event of a dispute regarding the outcome of a bet or game, the decision of the 111bet app dispute resolution team is final after all relevant logs and records have been reviewed. Players wishing to escalate a dispute may contact support at [email protected] with full details of the issue.